Tags can be used in all business processes.
In order to create tags:
1. Go to configurations menu
2. Click on "Tags"
3. Click on the "new tag" button at the upper right side of the screen.
4. Enter tag name and description and choose the entity types (it is possible to multi-select as many entities as required)
5. Save.
6. Tags will now be available in the listed entities, in the tags field.